Online Merchants
Online Services Manager
What they do:
Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.
On the job, you would:
- Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
- Receive and process payments from customers, using electronic transaction services.
- Create, manage, or automate orders or invoices, using order management or invoicing software.
Knowledge
Arts and Humanities
- English language
Business
- sales and marketing
- customer service
Communications
- multimedia
Engineering and Technology
- computers and electronics
Skills
Basic Skills
- reading work related information
- listening to others, not interrupting, and asking good questions
Social
- looking for ways to help people
- talking people into changing their minds or their behavior
Problem Solving
- noticing a problem and figuring out the best way to solve it
Abilities
Verbal
- read and understand what is written
- communicate by speaking
Ideas and Logic
- notice when problems happen
- use rules to solve problems
Math
- add, subtract, multiply, or divide
- choose the right type of math to solve a problem
Personality
People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
- Attention to Detail
- Dependability
- Initiative
- Persistence
- Integrity
- Adaptability/Flexibility
Technology
You might use software like this on the job:
Web platform development software
- AJAX
- Drupal
Graphics or photo imaging software
- Adobe Photoshop
- JamBoard
Point of sale POS software
- CCBill
- Square
Education
Education: (rated 4 of 5)
bachelor's degree or
high school diploma/GED
usually needed
high school diploma/GED
usually needed
Job Outlook
Bright
New job opportunities are very likely in the future.
Explore More
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- Sales Managers
- Wholesale & Retail Buyers
You might like a career in one of these industries:
See more details at O*NET OnLine about online merchants.
